1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
When you book a service, contact us, or subscribe to updates, we collect personal details such as:
- Full Name
- Phone Number
- Email Address
- Billing & Service Address
- Payment Details (processed securely through third-party payment providers)
1.2 Non-Personal Information
We automatically collect non-personal data when you visit our website, including:
- IP Address
- Browser Type & Version
- Device Information
- Pages Visited & Time Spent on Website
- Referral Source (how you found our website)
1.3 Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and enable marketing efforts. (See our [Cookie Policy] for more details.)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Process bookings, schedule cleanings, and communicate service updates.
- To improve user experience: Analyze website usage, troubleshoot issues, and optimize performance.
- For marketing & promotions: Send updates, special offers, and advertisements (with your consent).
- For payment processing: Facilitate secure payments through trusted third-party providers.
- To comply with legal obligations: Prevent fraud, resolve disputes, and enforce policies.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
3.1 Third-Party Service Providers
We may share data with third-party vendors for:
- Payment processing (e.g., Razorpay, Stripe, or PayPal)
- Email marketing services
- Analytics and tracking (Google Analytics, Meta Pixel)
- Customer support tools
3.2 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and interests.
3.3 Business Transfers
In the event of a business merger, acquisition, or sale, your data may be transferred to the new entity.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Secure Sockets Layer (SSL) encryption for online transactions
- Restricted access to personal data
- Regular monitoring of security vulnerabilities
While we take every precaution, no online data transmission is 100% secure. Users share information at their own risk.
5. Your Rights & Choices
Depending on applicable laws, you may have the following rights regarding your personal data:
- Access & Update: Request access to your data and update inaccuracies.
- Opt-Out: Unsubscribe from marketing emails at any time.
- Data Deletion: Request deletion of your personal information (subject to legal obligations).
- Cookie Preferences: Manage cookie settings via browser controls.
To exercise your rights, contact us at [email/contact details].
6. Data Retention
We retain personal data as long as necessary for service fulfillment, legal compliance, and legitimate business purposes. Unused data may be anonymized or securely deleted.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their policies before sharing personal data.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided personal information, contact us for removal.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Continued use of our services implies acceptance of the revised policy.
10. Contact Us
For any privacy-related concerns or data requests, please contact:
📧 Email: spdeepcleaning.891@gmail.com
📞 Phone: +91 9108918891
🌐 Website: www.spcleaning.com
